Privacy Policy

James Duong Pty Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect personal information such as:

  • Your name
  • Email address
  • Phone number
  • Any other information you provide through our contact form or communications with us

2. How We Collect Your Information

We collect information when you:

  • Fill out our contact form
  • Communicate with us via phone or email
  • Browse our website (we may collect general analytics data, such as your IP address, via cookies)

3. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide information about our services
  • Improve our website and services
  • Comply with legal obligations

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose it:

  • To service providers (e.g., website hosting, analytics)
  • If required by law (e.g., legal investigations or regulatory requirements)

5. How We Protect Your Information

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is 100% secure.

6. Your Rights & Access to Information

You have the right to:

  • Access, correct, or request the deletion of your personal information
  • Opt-out of marketing communications (if applicable)

To make a request, please contact us using the details below.

7. Cookies & Tracking

We may use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Please check back periodically for updates. Your continued use of our website signifies your acceptance of these changes.